Privacy policy
Privacy Policy
This Privacy Policy describes how O-JOE Coffee collects, uses, and shares your personal information when you visit or make a purchase from ojoecoffee.com.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse, we collect information about the individual web pages or products that you view and how you interact with the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as "Order Information".
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
- Communicate with you.
- Screen our orders for potential risk or fraud.
- Provide you with information or advertising relating to our products or services when in line with the preferences you have shared with us.
EMAIL AND SMS MARKETING
If you sign up for our email or SMS list, we use Klaviyo to manage that communication in accordance with Canada's Anti-Spam Legislation (CASL). You can unsubscribe at any time using the link in any marketing email or by replying STOP to any marketing text.
SHARING YOUR PERSONAL INFORMATION
We do not sell your personal information to third parties. We share your Personal Information only with trusted third parties to help us use your information as described above. For example, we use Shopify to power our online store and Klaviyo to power our email and SMS marketing.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, or to otherwise protect our rights.
YOUR RIGHTS
As a Canadian business, we handle your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. To exercise this right, contact us using the information below.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at ojoeroastery@icloud.com
O-JOE Coffee
9 Front St. W. Strathroy, ON